We talked again with Patrick Lambe, this time focused on his new book, Principles of Knowledge Auditing: Foundations for Knowledge Management Implementation. We discussed knowledge audits, the importance of context, and…
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I grew up in a small town in Connecticut where you needed to drive "everywhere." There were no sidewalks in my neighborhood, no stores in easy walking distance, no public…
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What Are Training Sets? Text analytics and auto-categorization software doesn’t simply work out of the box. It requires attention and training. It is possible to install a taxonomy-based auto-categorizer and…
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Getting Started Getting started in text analytics can be challenging. The amount of unstructured content in most organizations is overwhelming and usually poorly organized and understood. Attempting to analyze all…
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Special Characters I grew up in central Michigan. When I moved to the Southeast, I learned the word “character” had a very special meaning when applied to people. Someone described…
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What Is a Homograph? What is a synonym for thesaurus? You may have heard this question floating around as a social media meme or at a conference for taxonomists. Interestingly,…
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Text Analytics Forum This year’s Text Analytics Forum was one of five conferences at the 2018 KMWorld in Washington, D.C. Over the course of two days, a wide variety of…
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Bias in the Machine Let’s say you upload a photo of yourself and the software automatically tags your face as a gorilla. Your first reaction might be you find this…
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Unstructured Data There’s much written about unstructured data and how it is notoriously over-generated and underutilized. What is unstructured data? Wikipedia provides the following definition: Unstructured data (or unstructured information)…
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Voice of the Customer In a previous blog, Text Analytics Use Cases – The Unknowns, I wrote about the more general use cases in which text analytics can be used…
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